Treatwell is well known, but not the best choice for every studio. Here you will find out what you actually get, what it costs – and when your own solution makes more sense.
Treatwell is a booking platform for beauty and wellness services. Studios can list themselves there and receive bookings through the platform.
For many studios this sounds attractive: more visibility, more bookings, less effort. But like any platform model, there are costs and dependencies you should know about.
Reach through the platform
Treatwell has its own user base. Studios listed there can be found by customers who search directly on the platform.
Booking system included
Customers can book directly through Treatwell. The system handles appointment management and confirmations.
Quick start without your own website
For studios without their own online presence, Treatwell is a fast entry into online booking.
Commission per booking
Treatwell takes a commission on every booking. Depending on the package and booking volume, this can represent a noticeable share of your revenue.
Customers belong to the platform
Bookings run through Treatwell. Direct contact with customers is limited – you do not build your own customer base.
Dependency on the platform
If Treatwell changes prices, adjusts rules or ranks your studio lower, you have little influence over that.
No own website
Treatwell does not replace your own website. Studios that are only bookable through Treatwell have no independent online presence.
Focus on beauty, not massage
Treatwell is primarily focused on beauty services. Massage studios are represented there, but they are not the main focus of the platform.
| Treatwell | Khun Nuad | |
|---|---|---|
| Own website | ||
| Bookings without commission | ||
| Build your own customer base | ||
| Visibility on the platform | ||
| Phone booking via hotline | ||
| Studio management | partial | |
| Personal help in German/Thai |
If you want to build your own customer base long-term, avoid paying commission and have a professional presence, your own solution is often the better choice.
Khun Nuad is built specifically for small massage studios in Germany: your own website, online booking, phone booking via hotline and studio management in one system – without commission per booking.
The exact commission depends on the chosen package and can change. Treatwell communicates current terms directly on the platform.
Yes, that is possible. Many studios use Treatwell as an additional channel alongside their own website.
Treatwell does list Thai massage studios. However, the platform is primarily focused on beauty services.
Khun Nuad costs 50 € per month after a free trial period of 3 months – without commission per booking.
Khun Nuad gives you everything you need for a professional studio presence – without depending on a platform.
Try free for 3 months • no automatic renewal