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Find first steps, answers to common questions and the right ways to get quick help for your studio.
Whether you're just getting started, want to update content, or need support in day-to-day operations – you'll find the most important information and support channels here in one place.
For studios new to Khun Nuad
For content, bookings, team and maintenance
When you need direct help
If you're just starting out, these steps will help you get your studio online quickly and set up the most important areas correctly.
Configure your studio and add the most important basic information.
Check texts, images and pre-prepared content.
Enter staff members and link services and prices.
Check your settings and enable the booking system.
Updating texts, images, team profiles and content blocks
Reviewing bookings, adjusting settings and understanding workflows
Managing services, prices and assignments
Updating staff, opening hours and contact details
Password, access and general account questions
When your studio has special requirements
Depending on your request, you can use different channels. This ensures your inquiry reaches the right support quickly.
For many studios, WhatsApp is the fastest and most practical way for quick day-to-day questions.
On request, we set up a dedicated support WhatsApp group for each studio.
Well suited for general questions, follow-ups, documentation and topics that don't need to be resolved immediately.
Ideal if you want to contact us directly through the website and send your request in a structured way.
Useful when a topic needs to be discussed quickly or questions can be clarified more directly.
To ensure requests are handled reliably, our support is clearly structured. This allows us to help studios quickly while also properly following up on more complex topics.
The first point of contact for general questions, typical use cases and quick assistance in day-to-day studio operations.
For more complex or technical topics that require closer examination or more in-depth handling.
Internally, we document and process support requests in a structured ticketing system.
Quick day-to-day question
General question or structured request
Email or contact form
Direct coordination
Phone
More complex topic
Email or contact form so we can review it properly
Whether you're new to Khun Nuad or need support in your day-to-day studio operations – we're here to help.